Click & Collect
Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you.
Best of all the service is completely FREE!
We will email you or call you as soon as your order is ready to collect.
Add your items to your basket
Use our website to browse our catalogue of products with stock availability. When you find the item you want simply add it to your basket like you usually would.
Checkout using Click & Collect
Scroll down and choose Click & Collect as your delivery method.
Collect from the store
Click and Collect from:
Equiflair Saddlery
Upper Shay Farm
Bradford
BD13 4HF
Frequently Asked Questions
When can I collect my order?
We will normally have your item ready to collect within 1-2 working days.
For items which are at the warehouse your order will be ready to collect in the time indicated on the website; or if at another store approximately 3 working days – please call in advance if you are making a long jouwait until until you have received and email or call before you come along to collect.
How will I know when my order is ready?
For every order we will send you an e-mail or call to let you know when your order is ready to collect.
What do I need to collect my order?
Please bring with you your confirmation e-mail, a photo proof of ID (i.e. passport, driving licence), and proof of address.
We will hold your order in store for 10 days, if you have any problems with getting to the store to collect your order please feel free to contact the collection store and we will happily extend this time where possible.
Can Someone Else Collect My Order?
Please contact the store you have chosen to collect from in advance and we will do our best to accommodate any changes relating to collection.
How do I cancel/change my order?
If you wish to cancel your order or make any changes please email us on contactus@equiflairsaddlery.com or give us a call. Please note, full refunds will be made via the original transaction made with our online team.
How do I return my order?
Our normal returns policy applies to all Click & Collect orders, for more information see our returns policy. You can also return directly to the store.